Dear Guests,
We make every effort to provide you-with the best services in a pleasant and friendly atmosphere at all times. e strice for your complete satisfaction and endeavour to provide a safe and secure journey without any misunderstandings. Between the tour escorts,company and you at any time.
Please read and understand the booking conditions for your holiday, before you register yourself for any of the tours. The Terms and Conditions given below, in our magazine, the tour registration form and any  other printed material together with "Frequently asked questions"and how to book our tour' from the basis of our contract with you.

Brochure Accuracy
This brochure alongwith our tariff is published in September 2008. Any  previous brochures,letters and other modes of circulation stand cancelled.Every effort is madeto ensure brochures accuracy at the  time of publication,based on the available information.Yet errors and omissions may creep in.  The maps used in the brochure are for reference only and are not to scale.We reserve the right to change any brochure information  brochure information before or after a tour is booked,due to any events beyond our control. Tour  itinerary,tour price,departure date and hotels are subject to change. If we are aware of these  changes sufficiently beforehand, we will inform you in advance. Otherwise,our tour escort or local representative will inform you of the changes on tour.

Definition
 * Passenger/You/Guest* mean the person/persons in who's name/on whose behalf booking or registration is made.
 * Company/We/Us/TPH* means TPH Travel Services.Both these terms can be used interchangeably.
 * Independent Contractor* means " any hotelier/hotel owner,owner of any airlines or shipping company or Railway or Ferry Boat/Cruise/Coach owner or any other person or organisation who has been selected by the company/ to render services to the Passenger."

Scope of Activity
We are basically  travel and holiday organizers only We do not control or operate any airline or any other mode of transport like shipping,railway, motor buses, coaches etc. We also do not own or control any Hotel Transport or other facility or the services mentioned in this brochure. We take utmost care in selecting all the ingredients for making your holiday a comfortable one.We only select
but do not have any control in the running of them . Thus, we are not responsible for any injury,loss,
personal harm death or damage to the person or property which may be caused by the act or default of the  management or employees of any independent contractor,hotelier,airlines,shipping company,coach owner/operator arising outside our normal selection and inspection process.It is imperative that all the  passengers who are joining our group tours,incentive tours and those who are FIT (Free Individual Travel  abide by and strictly comply and observe all the terms and conditions laid down herein.

Meals
There are pre-set menus for meals provided on tour.The type of meals is clearly indicated in the brochure.  Unlike an airline, we cannot process a special meal,nor can we guarantee a special diet for the  passenger,except to the extent mentioned in the brochrue and preferred by you. We however reserve the  right to to change the meal arrangements  if circumstances make it necessary for us to do so. In the  event of the tour participant missing any meal due to any reason, then no claim can be made for the  meal he has missed and not utilized.

Hotels
 You will be out on sightseeing tours most of the time and hence we have taken care to select hotels,which  are comfortable. Most of the rooms have a private bath or shower and they may be located in the city centre  or away from the city centre.Air-conditioning ,central heating and other facilitiesare solely at the  hotelier's discretion, dependent upon factors such as weather conditions,local systems,tour type etc.  Triple rooms are not larger than twin rooms and the third bed is often a roll-away mattress put in a twin  in a twin bedded room.Passengers will have to abide by the check-in and check-out times of the hotels.  For Indian tours the check-in time for the hotels is at 12 noon and check out time is 10.00 a.m.  For World Tours the Check-in time is 3.00 p.m. and the check -out time for the hotels is at 12.00 noon.  Early arrivals and late departures should be adjusted by the guests themselves as per the respective  check-in and check-out timings. We will not be responsible or liable in case of loss of baggage  or personal effects from teh otel. Any damage caused to the hotel during your stay shall be payable  by you, and the company will not be liable for the same.

World Tours
We use air-conditioned/air-cooled luxury coaches. The coaches may be equipped with an emergency washroom  however this facility is not to be used in lieu of the rest rooms at our frequent comfort stops.

Itinerary Change
We may often operate more than one coach per departure date.For the comfort and convenience of the  passengers, sometimes we change the direction, or slightly amend the itinerary, including the  flight/train/coach routing. We will advise you of these amendments,prior to the start of the tour  or on tour.In the event that a passenger /joining passenger misses out on any part of the  sightseeing tour or any such tour due to delay on his part, he will not be entitled to claim  refund for the same.

Payment
The registration amount paid while booking is a non-refundable and interest free amount.The full  payment must be received in accordance with the procedure laid down in the Brochure under the heading "How to Book Your Tour".Passengers must clear the entire billing amount of the tour before the tour  departure date. In case of dishonored cheques,due to genuine reason, passengers will have to pay Rs.150/- per cheque. Cheque dishonoured is an offence and the company reserves the right to take  legal action.

Tour Price
The price quoted in our proposal or brochure has been calculated as per the rates prevailing at the  time of printing thsi brochure. The company reserves the right to amned/alter the price published in  this brochure in case of supplier rate fluctuations due to changes in the various cross rates of  of exchange and/or fuel costs, before the date of departure. Any such increase in price must be paid  for in full before tour departure by the passenger.

Deviations
If any passenger wishes to deviate from the tour itinerary, company reserves the right to change an
additional supplement, which may affect the passenger's tour price.

Tour Price Other than Ex-Mumbai
Tour price is based on departure from Mumbai unless specifically mentioned.Passengers boarding  flights from other places will have to pay the entire airfare difference and bear any additional  expenses such as airport transfers,hotel stay etc.All World Tour passengers travelling on a TPH Travel Services must be in possession of a valid visa.It is at the sole disretion of the  Consulate /Authorities to ask for original documents/personal interview of the passengers at any  time. However, as granting or rejecting visas is the sole prerogative of the concerned Consulate/ Authorities even after submitting all relevant documents, the company will not be held responsible  for the same.All costs,charges in respect of the said application for the visa shall be borne by the passenger.In case of USA & Australia,visa delay or rejection for any reason 45 days prior to  tour departure, company will levy an additional charge of Rs.100001/- per pax. If the passenger  needs to cancel a tour due to rejection of visa, the cancellation charges of the company will be  applicable and shall be payable by the client. There will be no refund if the client,or any member  of his party, is unable to travel due to the said reasons.

Foreign Exchange
It is binding on the passengers to get the required foreign exchange for the tour price from the  foreign exchage diivision of the company. The passengers have to deposit equivalent Indian currency  by cheque or demand draft in favour of TPH Travel Services for the same.

Insurance
 It is advisable to acquire adequate Holiday Insurance cover for protection from any expenses such as  medical,legal,hospitalisation,accident etc. For most of the European Countries, it is mandatory  to obtain an overseas mediclaim insurance policy for the Tour. Insurance Claim is at the sole  discretion of the Insurance Company.   

Transfer of Tour
A transfer from the originally booked tour to another tour will be treated as cancellation on that  tour and a fresh booking on another.Transfer is applicable from World Tour to World Tours only.  All cancellation charges as stated herein will apply. Tour price and discounts available during  fresh booking will be applicable.

Discounts
The Company reserves the right to amend alter,vary or withdraw  any of the discounts without  prior intimation.The discount is valid for limited number of seats and limited period only. The  discount given to the passengers will beat the sole discretion of the company and may vary from  passenger to passenger and for bookings done on different dates for the same tour. To avail of the  discount, passengers must pay the minimum registration amount at the time of booking itself.  Discounts are applicable for 5 years and above (for Indian tours) and for 2 yrs and above (for  WorldTours).

Privacy of Information
Company will treat all the information furnished by you as confidential and will share only the  necessary information with airlines,hotels and other servcie providers who will provide the services  to you during your tour. However, we may be constrained to disclose teh information furnished by you,  if such disclosure is required by the law or by an order of a court or the rules,regualtions or  enquiry by any government/statutory agency having regulatory authority over the company.

Cancellation
All services such as airline seats/hotel accomodation/ground transportation are pre blocked well in  advance. We are liable to pay penalties to all our suppliers/vendors if these services are released  within the mentioned time frame. If the passengers have to cancel the tour due to any reason, they
have to make an application in writing to that effect, alognwith the original receipt issued by the  company.Such cancellation will attract the cancellation charges given below:

World Tours
 * The Company reserves the right to cancel any tour prior to teh departure without assigning any    reason. The entire amount paid by the prospective passengers shall be returned by the Company    by "A/c.Payee" cheque against receipt only, and no compensation will be applicable in any case.
* Cancellation charges for air/rail resrvation are applicable as per the rules of airlines/ railways.Any refund payable will be given to passengers after receipt of refund from respective  airlines/railways after deducting the processing charges.
* Please note: In case of state governmetn/private resorts, where full deposit has to be paid in    advance to enable us to confirm the reservation, no refund will be given if services are amended    cancelled or not utilized.
* In case of cancellation of Cruise program,Cruise cancellation charges will apply.

Refund
In case of world tours, Refunds if any, for amendments and/or cancellations will be paid directly to the  passengers by the company strictly by AC Payee'cheque,in Indian Rupees at the prevailing rate of  exchange within 45 days, as per the Reserve Bank of India Rules and Regulations,irrespective of
 whether the tour payments were i n part or whole in foreign currency.No refund will be payable,
 for any unused portion of the tour, due to whatsoever.

Important Conditions
Passenger's signature on the booking form or paying the  registration amount shall mean acceptance  in totality of the terms and Conditions contained herein by the passenger/s. In case of one or more  but not all passengers signing the"Booking Form", it shall be deemed that the others have duly  authorised the concerned signing passenger/s. There is no contract between the company and the  passenger until the company has received the initial registration deposit in accordance with the  procedures in teh brochure. The initial deposit just ensures a seat or participation on the tour  but does not entitle any services such as air tickets, visas,hotel accomodations, until the full  payment has been received. The full payment must be received in accordance with the procedures  laid down in this brochure. If not paid in that time, the company reserves the right to cancel the  booking with subsequent loss of deposit and apply the cancellation charges as mentioned therein.

The Company reserves theRight at any time and for any reason:
 * To cancel the application of any of the desiring passengers without assigning any reason after    acceptance of the deposit but prior to commencement of teh tour. In the event that the company    terminates the contract, the company may refund the deposit without payment of any interest.
 * To amend,alter, vary or withdraw any tour, holiday excursion, flight routing or facility it has    advertised orpublished or to substitute a hotel or air/ rail/bus journey or independent contractor of similar class for reasons which may be deemed fit and proper by the company. The passengers    shall have no rights to raise any dispute regarding the same.
 * To amend,alter, vary or withdraw the discounts or the priority bus seats given, if the minimum    registration amount is not paid a the time of booking or if cheque is dishonoured.
 * If the company decides to operate the tour with participation below the stipulated minimum or if the passengers are required to travel as "Individual Travelers" the company reserves the right to collect additional pro-rata amount. Passengers travelling as individual travellers in such cases will not be provided certain services including that of tour escorts,group activities and the passengers may travel with some amendments- such as seat in coach airport transfers which are affixed times etc.
 * No person including the Employee/s and the Agent/s of the Company other than the Company in   writing has the authority to vary,add, amplify or waive any stipulation, representatino,term or   condition set forth in this Brochure.

Binding On Passengers
 * In the event of the company exercising ts rights to amend or alter any of the services is     mentioned in the itinerary, after such a tour or holiday has been booked, the passenger shall have to:
 * Continue with teh toru or holiday as amended or altered.
 * Accept any alternative toru or holiday, which the company may offer. The passenger has no right  to cancel the tour.
 * We reserve admissino right before and during the tour period
 * In either case, the passenger shall not be entitled to, or the company shall not be laible to pay the passenger for any damage ,additional expense,consequential loss suffered by him or to pay  any amount as refund.

Liability
The Company shall in no circumstances whatsoever be liable to the passenger or any other person  travelling for any loss or expense incurred due to:
 * Loss of Property or Life:Any death,personal injury,sickness, accident,loss delay,discomfort increased expenses, consequential loss and/or damage or ay damage to baggage or personal effects howsoever caused:
 * Any change in flight schedule or meals not being served
 * Any overstay expenses due to delay or chanegs in air, bus, ship, train or cancellation of special    bogie or other services due to sickness, weather conditions, strike war, quarantineor any other    cause wahtsoever.
 * Sightseeing missed and/or the program being curtailed after commencement of teh tour and before the due period due to any unavoidable circumstances and any reason ebyond beyond our control such as political natural calamity,monument under renovation, heavy rush at sightseeing places,road traffic congestion tec. All the loss or expenses will have to be borne by the passenger.
 * No liability on part of the company arising in any way out of this contract in respect of any tour,    holiday excursion facility shall exceed the total amount paid  or agreed to be paid for the  tour, and shall in no case include any consequential loss or additional expense whatsoever.

Complaints or Grievances
 * If the passenger has any complaint in respect of services provided by any of the independent   contractors in writing, the passenger shall immediately notify the same to the independent    contractor and a copy thereof should be handed over to the tour manager, to enable the company    to take up the matter with the independent contractor.
 * Any claim or complaint by the passenger must be notified to the company in writing within 7 days
after the tour completion date.No claim notified to the company outside this period will be    entertained and the company shall incur no liability in respect thereof.
 * It is hereby declared that the immunities provided under teh contract shall be availabel to the     company's managers including tur escorts,employees servants and agents but not to the    independent contractors selected by the company.
 * The company reserves the unconditional right to refuse a booking/terminate a passenger on tour  in event of unreasonable behaviour at any time.
 * Single Passengers:Passengers travelling alone must pay single supplement charges if a suitable partner for double/triple sharing is nto available.
 * Passengers who join the tour directly must posess air tickets (including internal travel) and visa as
per itinerary and must submit a copy of teh air tickets and visa to our office before departure.
 * Travellers who need special assistance: The company will make reasonable attempt to accomodate the special needs of disabled travelers/senior citizen's if informed at the time of booking, but the company is not responsible for any derial of servcies by carriers,hotels,restaurants, or other independent suppliers. Most transportation srvices are not equipped with wheel chair ramps. We regret that we cannot povide individual assistance to a tour memebr for walking,dining,getting on and off motor coaches and other transportatino vehicles or other personal needs.A qualified companion must accompany travellers who need such assistance.
 * It shall be solely the client's responsibility to hold valid travel documents and statutory clearances, to be able to travle on the tour such as passports,visas,confirmed air/rail tickets,insurance and medical insurance certificates and other statutory certificates.
 * Your passport must be valid for at least six months subsequent to the scheduled departure date of the tour with sufficient no.of blank pages for visa purpose.
 * It is the passengers responsibility to collect in time, the necessary travel documents or other documents submitted to the company from the company's office.
 * The coach drivers mostly on international routes are boud by specific Rules. Any sightseeing missed due to delay by any passenger is non-refundable.
 * The Company solely reserves the right to publish the passenger's photographs or group photograph taken during the tour.
 * The distances,temperatures and pre/posttour accomodation prices given in the brochrue are appropriate and subject to change.
 * Photographs of meals and sightseeing printed in this World SWhowcase are for reference only and may differ from the actual meals served/sights.
 * The flight durations given on the map are approximate & do not include transit time.
 * For Jain Special Europe Toru, in case of less no.of passengers (below 25) the tour will be merged with regualr tour and there will be chang in the itinerary and programmes.
 * Travel Loans: The granting or rejecting of the laon application shall be the sole prerogative of the concerned bank.
  * The company is not responsible for the same.
  * All disputes will be subject to jurisdiction of Mumbai Courts only.
  * Tours are subjected to RBI/Govt.of India Approval.